Try Before You Fly

Try_Before_You_Fly

Try before you fly

Why not find out if this is the career for you by taking our quiz?

  • Is easyJet right for you? Find out by taking our interactive quiz. You’ll get a real insight into what it’s like to be part of our Cabin Crew team. Presented with different information and scenarios you could face in the role, you’ll be able to choose from a number of different responses to tell us how you’ll react. And we’ll give you feedback on what you tell us so you’ll know whether you’ll enjoy working with us. You don’t need to register to complete our quiz and your answers will be completely anonymous. You can also take the test as many times as you like. In fact, we encourage it, so you can find out much more about us and make a well-informed decision about whether you apply.

    • Take the interactive quiz

    • Get our feedback

    • Make the right decision

    Take the quiz

    It takes most people less than 5 minutes

    Try before you fly
  • 1 / 9

    Question: Working as a member of easyJet means that you will always have lots to do. At times you may face tough situations such as flights with difficult customers and a large number of different things that need your attention. Such situations can happen frequently over some working days. How do you feel about remaining positive and energetic during a long and challenging day?

    It is important that we keep providing the warmest welcome in the sky, even after a tough day. As a member of easyJet, you may need to show resilience to continue doing so even after a series of challenges. Think about how you would cope even if you weren't able to take a break after such challenges. Would you be able to continue to provide the best possible service?
    This type of unexpected challenge happens sometimes, affecting all members of the team. It's good that you're willing to join in to try to make the situation better. A flexible, positive approach is likely to help you handle situations like this.
    It is important that we keep providing the warmest welcome in the sky, even after a tough day. As a member of easyJet, you may need to show resilience to continue doing so even after a series of challenges. Think about how you could remain at your best even after such a day. How would you ensure that you quickly recover from any challenges and continue to give the absolute best service to all of our customers?
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  • 2 / 9

    Question: You have been working on a flight to Hamburg and are just about to start preparations for the return flight home when your Cabin Manager tells you that there is a technical issue with the aircraft that means you'll be delayed in Hamburg for at least five hours. This will disrupt the plans you'd made to spend the evening out for a friend's birthday. How do you feel?

    This type of unexpected challenge happens sometimes, affecting all members of the team. You may find that sometimes your personal plans are affected like this, requiring you to address the situation in a flexible way. Think about how you could manage your feelings of frustration in this situation, and help the whole team work through the challenge.
    This type of unexpected challenge happens sometimes, affecting all members of the team. You may find that sometimes your personal plans are affected like this, requiring you to address the situation in a flexible way. Think about how you could manage your feelings of frustration in this situation, and help the whole team work through the challenge.
    This type of unexpected challenge happens sometimes, affecting all members of the team. Think about how you would respond in such a situation. Being proactive in trying to improve the situation for the whole team, showing individual flexibility at the same time, is likely to help you make the best of it.
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  • 3 / 9

    Question: Change is a constant feature of life as an easyJet Cabin Crew team member. Every week you'll have a different schedule with a different mix of early starts, late finishes and weekend work. How do you think you'll cope with that?

    Meeting new colleagues and quickly reaching a point where you can work effectively with them is a key aspect of working as a member of easyJet Cabin Crew. If you enjoy constantly having new colleagues to work with, you are likely to enjoy this aspect of the role. Think about how you could ensure you build effective relationships with those colleagues, where you might only see them for a short period of time.
    Having a schedule that's different every week is a central part of being a Cabin Crew team member. Think about how much you'd enjoy constant variation, week-on-week, and how certain you are that you'd be able to adjust to this sort of work.
    Having a schedule that's different every week is a central part of being a Cabin Crew team member. When we say that change is a constant feature of the role, we really mean it! Enjoying change is likely to help you adapt to week-by-week changes in work patterns. Think about whether you'd enjoy change over the long term as well as the short term.
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  • 4 / 9

    Question: Following a busy flight, just before you are due to help the customers from the plane you realise the stairs are not available yet. The tired customers are keen to get off the plane and become loud and frustrated when they realise they need to wait for another 20 minutes. How do you think you would feel working with these upset customers?

    In unexpected and stressful situations it can be difficult to remain focused on the task at hand. If you are able to cope with such difficulties positively and proactively, this will be reassuring to customers and other crew members alike. Think about how you can best build on your positivity to calm customers?
    In unexpected and stressful situations it can be difficult to keep positive and focused on the task at hand. It is important to empathise with the customers, but also to remain calm and optimistic rather than to risk increasing their frustrations. Think about how you could take the most positive approach to the situation, and what would be best for calming upset customers.
    In unexpected and stressful situations it can be difficult to keep positive and focused on the task at hand. While relating to customers is important, you should be careful that your own frustration does not lead to the situation escalating. Instead, you should think about how to calm the customers down. Think about how you might do this, and how you can avoid becoming frustrated yourself.
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  • 5 / 9

    Question: As a member of easyJet Cabin Crew, you'll get to work with a huge and diverse range of colleagues. You'll find that because of the way we work, you'll often be working with a different set of colleagues on each new flight - there's not much time to get used to working with the same group of people. How do you feel about that?

    Meeting new colleagues and quickly reaching a point where you can work effectively with them is a key aspect of working as a member of easyJet Cabin Crew. If you enjoy constantly having new colleagues to work with, you are likely to enjoy this aspect of the role. Think about how you could ensure you build effective relationships with those colleagues, where you might only see them for a short period of time.
    It's always important to focus on your specific duties and tasks. Think also about the 'people' aspects of the role. As a member of easyJet Cabin Crew you will only have a short amount of time to get to know your colleagues on each flight, but you must quickly reach a point where you can work on tasks effectively together. Think about how you could achieve that.
    Our scheduling means that you're likely to get to know people well over a longer period of time than in most jobs, because you'll often be working with a different group of colleagues each day. Think about how you'd feel in this type of environment and how you could build effective relationships with colleagues that you might only see for a short period of time.
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  • 6 / 9

    Question: You are walking out of the airport building with a colleague at the end of a long day. Your colleague offers you some advice about how to improve your technique for doing the passenger safety demonstration on each flight. How do you respond?

    Open and honest feedback like this is respected and valued at easyJet. Listening to, and reflecting on feedback will help you learn and improve. Think about how you might turn feedback like this into action and improvement.
    Open and honest feedback like this is respected and valued at easyJet. We recognise that we all have areas where we can deliver an even better service to our customers. Think about how you would find working in a culture like this, where giving and openly receiving feedback is a regular part of the working day.
    At easyJet we value feedback and listening. Even at the end of a long day like this, it's important to be receptive to any areas where you might be able to deliver an even better service to customers. Think about how you would find working in a business like this, where open and honest feedback is a regular part of the working day.
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  • 7 / 9

    Question: How do you feel about taking the initiative at work rather than just following instructions?

    It is definitely important at easyJet to be able to follow to instructions, especially as we treat safety as the number one priority. However, in appropriate circumstances we want everyone in our team to be comfortable making decisions and taking control of situations. With experience, you are likely to become better at spotting when it is best to take a proactive approach. This could be particularly important should you wish to progress to roles such as Cabin Manager. Consider how you will know when to take the initiative and when to follow instructions closely.
    It is definitely important at easyJet to be able to follow to instructions, especially as we treat safety as the number one priority. There are likely to be situations where you would benefit from making your own decisions, especially once you begin to get some experience with us. This could be particularly important should you wish to progress to roles such as Cabin Manager. Consider your level of comfort making decisions and taking the lead at times.
    While we value initiative and independence, it is often important that instructions are adhered to. For example, safety is a number one priority, and as such you must follow all rules around this. However, if you are able to choose the appropriate opportunities to take the lead and provide guidance for others, this is likely to be effective in your role and should you wish to progress within easyJet. Consider how much independence you would need in your role and whether you would be happy if you had to strictly adhere to several rules.
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  • 8 / 9

    Question: A new colleague who has just joined the team is having their first flight today. They are going to give the safety demonstration with another colleague. The new member seems pale and you suspect that they are nervous. How would you react?

    We want our team to take the initiative in supporting and developing each other. This leads to a more positive environment and allows you to quickly form relationships with a diverse range of colleagues. Think about how you can support others even in situations that may be less obvious. How can you work towards being part of a happy and motivated team, even when the people you work with may change?
    easyJet's environment encourages crew to support each other and to face difficulties together. Taking the initiative to support and develop others will lead to a more positive environment for all involved, especially as you are working with lots of different and diverse colleagues. Think about how you would feel proactively offering support and insight even when it is not specifically asked from you. Are you still happy to support even when your team may change regularly?
    We want our team to take the initiative in supporting and developing each other. Working effectively involves looking to help colleagues improve and enjoy themselves more. Running the demonstration in their place may help on this occasion but is unlikely to be a longer term fix. Think about how you can not only support others, but help them develop to be the best they can be - even when you might not work with the same people on a frequent basis.
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  • 9 / 9

    Question: Which of these statements about your motivation to become a member of easyJet Cabin Crew do you agree with the most?

    As a member of easyJet Cabin Crew, you'll be working in a team with others most of the time; however, ensuring the safety of customers is the most important aspect of the role. Consider the extent to which you are motivated by, for example, ensuring customers adhere to safety procedures, or by acting first in an emergency. Safety is a primary focus in the role, right through training and on the job itself.
    Building customer relationships is important as a member of easyJet Cabin Crew, but ensuring the safety of customers is even more important. Consider the extent to which you are motivated by, for example, ensuring customers adhere to safety procedures, or by acting first in an emergency. Safety is a primary focus in the role, right through training and on the job itself.
    Ensuring the safety of customers is the most important aspect of the Cabin Crew role in easyJet. If you're motivated to ensure safety procedures are adheredto, and prepared to act in an emergency, then you're likely to enjoy the strong focus on safety in the training and on the job. Think about what else motivates you - do you enjoy building customer relationships and delivering a high level of service? These are also very important aspects of the role.
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  • Result

    It seems as though your personal preferences and motivations are well-aligned with the easyJet Cabin Crew role. Think again about the feedback offered to you in the quiz before committing to make your application. If you decide to apply, we look forward to learning more about you.

    Apply Now

    Some of your personal preferences and motivations are well-aligned with the easyJet Cabin Crew role. Think through the feedback offered to you in the quiz and what it’s likely to mean for your long-term career satisfaction and motivation. Ensure that you’re completely happy that easyJet is right for you before committing to make your application. If you decide to apply, we look forward to learning more about you.

    Some of your personal preferences and motivations could mean that you won’t enjoy certain key aspects of the easyJet Cabin Crew role. Think through the feedback offered to you in the quiz and what it’s likely to mean for your long-term career satisfaction and motivation. Ensure that you’re completely happy that easyJet is right for you before committing to make your application. If you decide to apply, we look forward to learning more about you.

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