A day in the life of Cy – One of easyJet’s Aircraft Response Mechanics

03 / 10 / 2018

For the Love of Flying
Mechanic Cy gets to fly around Europe – read on to discover how his career’s taking off too

Before he joined easyJet almost two years ago, Cy worked for another airline as a mechanic in their aircraft response team. Since then, things have gone up and up and up for him. Read more to find out where his journey’s taken him so far…

So, Cy, what attracted you to the role here at easyJet?

As easyJet used the aircraft response team I was previously working in, I thought it would be good to work for them directly. I also had friends at easyJet who recommended them to me. I could see that easyJet are very forward thinking, and a large company that’s constantly growing. It was really attractive to me, especially as the role offered the chance to travel.

What does a typical day look like in aircraft response?

If an aircraft breaks down (usually overseas), we go and fix it. We work seven days on, seven days off. Being on call from home lets me balance my work and home lives, and makes it a lot easier as you could be called out at any time of day.

You get a phone call to explain where the aircraft is and what they think the issue is, then you’re asked if you can go (which is usually a yes when you’re on call). The easyJet team then figure out how to get us to the location – sometimes on a passenger flight, sometimes via private aircraft. Once there, we assess the situation and quote how long it’ll take so that ground staff can inform passengers. We also work with the technical support team who source the runway passes, tools and spares we need, and sort out how to get them to us.

What’s your favourite part of the role?

The travel. No two days are the same, and the unknown of the role is very exciting – you never know where you’ll be going, or what you’ll be doing. It’s also really satisfying. Most of the time you’ll see a job through from start to finish, and getting an aircraft serviceable quickly and back in the air is very rewarding.

What are your main challenges?

On a day-to-day basis, we’re focused on minimising disruption. We always try to assess situations quickly, especially as it’s usually in a remote location. We also try to make sure that tools and spares are there ready for when we need them. In the longer term, the challenge is looking for ways of fixing issues more quickly. easyJet is really good at listening to our ideas and taking our thoughts on board on how to improve how we do things.

What is easyJet’s perception in the market for your role?

Within easyJet, there’s a real feeling of job security, as it’s such a large company that’s expanding its fleet. You feel like a valued part of the team, even though it’s such a big airline. Everyone’s proud to work for easyJet and there’s a lot of enthusiasm – you never face any barriers and there’s always someone there to help. Everybody at easyJet enjoys what they do, and is proud to work here.

What kind of people do well here?

You need to be hardworking, flexible, reactive to different situations, patient (as you might find yourself waiting for spares), confident and happy to ask questions. Good team skills are a must too. You also need to be upbeat and enthusiastic, and share our goal of getting the aircraft back in the air to minimise disruptions.

Has your role with easyJet helped you develop?

Definitely. It’s made me more confident going into unfamiliar situations and able to prioritise really efficiently. With easyJet, I feel happy and content. That’s not to say I’m happy to sit back and be lazy – far from it. But, I feel valued and secure here, especially as easyJet offer training and are good at making sure you’re up to speed.

What’s next for you at easyJet?

The fact I don’t know what the day will bring is what keeps things exciting here. However, in terms of my career journey, I’m currently working toward becoming a B1 licensed engineer. I can’t wait for what comes next for me here.

Take a look at the Engineering and Maintenance opportunities we currently have – What are you waiting for?